Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Absolutely! We take great care to ensure that the images on our website are an accurate representation of our products. You can trust that you will receive the same high-quality product that you see in the picture when you place your order with us.

Where can I view my sales receipt?

You should receive an email with your sales receipt shortly after placing your order. If you are unable to locate this email, please check your spam or junk mail folder. If you still cannot find it, please contact our customer service team and we will be happy to assist you in retrieving your sales receipt.

How can I return an item?

However, as mentioned in our return policy, once the product is opened and the seal is broken, we cannot accept returns. In addition, you will be responsible for the return shipping fees and any additional costs incurred during dispatch. We apologize for any inconvenience caused and regret that we will not be able to offer any further services in the future.

Will you restock items indicated as “out of stock?”

Yes, if there is a demand for an item that is currently out of stock, we will do our best to restock it as soon as possible. We also encourage our customers to sign up for our notifications to be informed when a product is restocked.

From where you will ship the order?

Our company dispatches all orders from Karachi, Pakistan.

 
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